GaGa Designs
818-366-8787  My Account:  Log In
 
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Designer Nurseries by SS
Baby Furniture
Baby Bedding
Décor Accessories
Letters
Lighting
Art Work
Playroom Ideas
Crib Mattress
 
                  Email:
      info@gagadesigns.com

 
 
Home > Customer Service
 

Customer Service

Contact Information:
 
To place an order by phone please call us 24 hours per day 7 days per week. Any messages left will be returned within 2 business hours or the next business day if outside of traditional business hours. Please feel free to contact us anytime with questions or comments regarding products, order status, baby gift registry, baby concierge services, or design services.
 
E-mail info@gagadesigns.com or Call us at 818-366-8787
 
Price Guarantee:
 
GaGa Designs strives to offer you exceptional products at competitive prices. We will honor a lower price from another online store, given the items being compared are exactly alike. In order to match a lower price, it must be brought to our attention at the time the order is placed, and cannot be used in conjunction with any other discounts. Some exclusions may apply to our price match policy, as some of our designer lines are unable to be discounted under any circumstances. Please call or email with any questions.
 
Sales Tax:
 
No sales tax will be charged to delivery locations outside of the state of California. GaGa Designs is, however, required to collect 9% sales tax on all orders shipped to a California address.
 
Returns and Exchanges:
 
Policy GaGa Designs is dedicated to customer satisfaction. If you are not completely satisfied with your purchase you may return it, in its original condition and packaging, for a refund, exchange or store credit within 30 days of receipt of the item. Simply call us within 30 days of receipt of the item and we will give you a return authorization number, which is valid for 15 business days. Once we receive your return, we will issue you a credit. If we receive your return without a Return Authorization Number, after the allotted 15 business day window has passed, or if we find that the merchandise has been used, your merchandise will be sent back to you at your expense. We encourage you to send all returns via insured mail for protection against loss or damage.
 
Unfortunately, we cannot refund shipping costs, and the return shipping costs are the responsibility of the customer. · Personalized, custom designed furnishings and all other "custom made" items require payment in full upon order and cannot be returned. If you wish to cancel a custom order, you may do so within 2 business days of your original order date.
 
Returned furniture items may be subject to a re-stocking fee of up to 25% in addition to the shipping & handling charges. Please contact us if you have any questions.
 
Shipping Information: TBD @ check out